Privacy Policy

Privacy Policy

Our brokerage and the Insurance industry have a solid track record of respecting your right to privacy and safeguarding your personal information.  Because of federal legislation, we’ve further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information.  You can be assured that we’ll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.

Personal Information Collected

Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:

  • Basic information such as your name, address, telephone and fax numbers, e-mail address, birth date and marital status.
  • Claims History
  • Credit and past payment records
  • Driver’s Record
  • Details about your property such as the value of your home and its contents
  • Medical information such as any condition that may affect the operation of vehicle
  • Employment information
  • Banking and Credit Card information

We may obtain this information from:

  • You
  • Insurance Companies
  • Other Insurance brokers or agents
  • Credit organizations
  • Motor Vehicle and Driver Licensing authorities
  • Financial Institutions
  • Medical Professionals

Why do we collect Personal Information?

  • Enable us to acquire or renew an insurance policy for you
  • Assist you and assess your ongoing needs for insurance
  • Assess your need for other products, such as financial products, and to offer them to you
  • Ensure your information is accurate and up-to-date
  • Protect us both against error or fraud

Who do we disclose your Personal Information to?

  • Insurance Companies
  • Other Insurance brokers or agents
  • Credit organizations
  • Professionals working with us such as adjusters and lawyers
  • Financial institutions, for example, the organization that carries your mortgage

How we Protect your Personal Information.

In order to protect your Personal Information and right to privacy, we implement the following:


  • Each staff member is obligated to read and sign a Confidentiality Agreement, Yearly. These are kept on file at our office.
  • All staff receive training on our Privacy Procedures and Practices and are made aware of the importance of maintaining the Confidentiality of Personal Information.
  • Each staff member is given a copy of our Privacy Policy.


  • All paper that displays your personal information is shredded at our office before it is sent to be recycled.

Limiting collection and retention of records

  • Not collect, use or disclose your Personal Information for any purpose other than those that we identify to you.
  • Keep your Personal Information only for as long as we need it to fulfill the stated purpose or as required by law.
  • Maintain your personal information in as accurate, complete and up-to-ate a form as possible.
  • Safeguard your personal information to the best of our ability.
  • Respond to any request you may make to access or correct the Personal Information we hold about you.
  • Obtain the appropriate consent from you for the collection, use or disclosure of your personal information.

Privacy Internet Communication

As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.


In using this site, you signify your consent to our privacy policy.  If you are not in agreement, please do not use the site.  We reserve the right, at our discretion, to update, change, modify, add, or remove this policy from time to time, as appropriate.  Should we make changes, we will publish these on the site in a timely fashion.

Please do not hesitate to contact our Privacy Officer should you have any questions;

Fran Luchenski, CAIB

Privacy Compliance Officer

Tom Agencies Ltd.

25 Main Street – PO Box 339

Lucky Lake, Sask.    S0L 1Z0

Phone:  306-858-2622

Fax:  306-858-2628